1. TERMS - By submitting the application form, the student agrees to abide by the rules of the school.

2. ENROLMENT FEE - The enrolment fee is € 68.00, and is required for all Italian language courses. It includes the first textbook and any instructional materials and is valid for 12 months from the time of enrolment.

3. COURSE FEE - The course fee includes the entrance test, lessons, and a certificate of attendance.

4. LESSON LENGTH - Classes are all 60 minutes long.

5. CLASS FORMATION - The morning is divided in courses of 2 hours each, whose duration may change depending on the number of students. Each class has a minimum of 4 students and is based on levels of linguistic homogeneity: levels are established by the entrance exam in which student's linguistic skills and motivation are evaluated. At the time that this minimum number is not reached, the course will be reduced by 30 minutes. If a student is the only one to take part in a course, the course will be transform into private lessons at the cost of € 30,00 per hour.

6. CULTURAL CLASSES INCLUDED IN THE "IDEA VERONA ITALIAN" COURSE - If a class would have fewer than 5 students, the 4 hours per week will be reduced to 2.

7. HOLIDAYS - The school complies with Italian public holidays (national and religious), so it will be closed on the following dates: Monday after Easter, April 25 (Liberation), May 1 (Labour Day), June 2 (Republic Day), August 15 (Ferragosto), November 1 (All Saints) and December 8 (Immaculate Conception). The lessons that fall on these days will not be recoverable.

8. BANK AND POSTAL FEES - The costs related to the deposit transfer shall be borne by the student.

9. COURSE FEE - The course fee (minus the deposit) must be paid to the school within the first day of the course by cash, check or credit card.

10. CANCELLATIONS AND REFUNDS - In case of enrolment cancellation, the student will be able to recoup 80% of the deposit with prior formal notice, which must be received by the school by mail or fax at least 30 days before the beginning of the course, otherwise it will not be refunded. The enrolment fee is non-refundable.

11. DELAYS AND CANCELLATIONS DURING ATTENDANCE - Students who start late in the course or who, for whatever reason, do not finish are not entitled to any refund.

12. Students who request accommodation are assumed to be adults. If the student is a minor, they must present a written request signed by the parents with a copy of their identity documents at registration, which states that the school is relieved of all liability with regard to the child.

13. The student's confirmed accommodation may not be cancelled, and implies in any case the payment of the full amount. The school reserves the right to evaluate any specific cases according to its own discretion.

14. Payment for accommodation must be made within the first school day in the manner described at the time of assignment.

15. Students who reside in housing managed by the school are required to notify Idea Verona of any change of plans (early or delayed departure, hospitality at the accommodation of relatives or friends, etc...). Idea Verona reserves the right to make changes to accommodation arrangements only if necessary.

16. Students are solely responsible for any damage that would be caused both inside and outside the facility. This also applies to any damage that would be caused to school property, by the student or any third parties. In no event shall the school be held responsible or jointly responsible.

17. Any dispute will be settled by the Court of Verona.